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Privacy Policy

Privacy Policy

Introduction

Welcome to http://denver-neuro-disorders-therapy.denvermentalhealthcare.com (hereinafter referred to as “Denver Neuro Disorders Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our website located at http://denver-neuro-disorders-therapy.denvermentalhealthcare.com
  • Any associated mobile applications or services
  • Online interactions through our platforms, such as account registrations, subscriptions, and communications
  • Links to third-party websites or services found on our site (note that these external sites have their own privacy policies)

Processing Activities

This policy describes how we handle your personal information when:

  • You use any of our applications, services, or products as an authorized user.
  • You visit and navigate through our website linked to this Privacy Statement.
  • You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which may include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Data required for processing transactions, such as cardholder name, payment method, and billing address.
  • Financial Information: Records of financial transactions, including bank account numbers (if provided) or transaction history.
  • Purchase Information: Details about products or services you have purchased from us, like order date, product/service specifics, and quantity.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize and track user activity on our apps.
  • Location Data: Information about your geographical location when you use our location-based services or provide consent for tracking.
  • Feedback: Any comments, reviews, or responses you share with us, including contact information used for feedback submission.
  • Social Media Information: Details obtained through social media platforms if you choose to connect or interact with us on these networks.
  • Product Information: Data about products you browse or purchase, such as preferences, usage patterns, and product interactions.

We collect this data through multiple sources: user inputs (e.g., account settings, forms), direct interactions (e.g., app use, website browsing), automated technologies (cookies, device identifiers), and third-party providers who share data with us under their respective privacy policies.

Cookies

Cookies are small text files stored on your browser when you visit our websites or use our apps. We employ cookies for several purposes:

  • Strictly Necessary: These ensure basic functions like login, session management, and security.
  • Preferences: Cookies store user preferences to enhance and personalize your experience.
  • Analytics: We use analytics cookies to track website usage, gather demographic data, and understand user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of collection and legal requirements. We keep data as long as necessary for the fulfillment of these purposes, after which it is securely deleted or anonymized. This may include:

  • Retaining data to provide services, improve products, and communicate with users.
  • Complying with tax, accounting, or other legal obligations.
  • Fulfilling research or analytics purposes (with data made anonymous).

Security Measures

We prioritize the protection of your personal information through various security measures:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have robust access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

Denver Neuro Disorders Therapy does not knowingly collect or solicit personal information from individuals under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing.
  • Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise these rights or make data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data protection, please contact us:

  • Email: contact@denver-neuro-disorders-therapy.denvermentalhealthcare.com
  • Postal Mail: Denver Neuro Disorders Therapy, Privacy Team, [Address]
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